Product Lifecycle Policy
Technical support for a version of BarTender is available for four years after the next version is released
When a major version of BarTender is released (such as BarTender 2016), the "End of Support" countdown for the previous version (such as 10.1) begins. You will have another four years in which to receive technical support. After that, you can only get support by updating to a newer version of BarTender.
Stay informed: register your software. To receive notifications about new releases and end of support dates, provide a proper email address when you register your copy of BarTender.
At this time, the oldest version of BarTender that is still supported is 10.1.
End of Sales and End of Support Dates
BarTender Version |
End of Sales Date* |
End of Support Date |
7.7x and older |
May 1, 2010 |
May 1, 2010 |
8.0 - 8.01 |
December 1, 2010 |
December 1, 2012 |
9.0 - 9.1 |
July 1, 2012 |
July 1, 2014 |
9.2 |
September 1, 2012 |
September 1, 2014 |
9.3 |
May 1, 2013 |
May 1, 2015 |
9.4 |
June 1, 2014 |
June 1, 2016 |
10.0 |
October 1, 2015 |
October 1, 2017 |
10.1 |
November 1, 2017 |
November 1, 2019 |
* When a version of BarTender is no longer available for general sale, we will continue to support sales of older versions of additional Enterprise Automation and Automation licenses in a limited fashion:
- We will sell only to end users in certified environments who are unable to update their software to a newer version.
- Sales of back-level product are limited by the above End-of-Sales date. After this date, all sales of this version of BarTender cease.