Standard Maintenance and Support

Summary

• Phone, chat, email and online support during business hours 
• Edition and printer Upgrades
• Free version Updates

Covered by Support

• Installation and activation assistance
• Basic configuration issues
• Basic "how-to" and usage questions

Not covered by Support

• In-depth product training
• Consultation and implementation services

Important

• Without an active agreement one must back-pay Standard Maintenance & Support from the date of first activation in order to Upgrade (Printer Add-ons, Edition upgrade) or Update the software to a later version.
• Standard Maintenance & Support is calculated at 20% of the license value

 

BarTender Software Maintenance & Support Amnesty Promotion

BarTender 2019 Software Maintenance and Support Agreement (PDF)